FAQ


Can we trust a motorcycle shop from the other side of the world?

Yes. But don't take our word for it. We can refer you, not only to individuals we've sent bikes to, but to museums and galleries who will vouch for us. Check out Bandit9 World to see our motorcycles around the globe.

 
 

How do I make a payment?

We accept PayPal or Bank transfers. Each one has its benefits. If you have alternative methods, contact us and we'll work something out. No problem.

 
 

How long does it take to build a bike?

ARTHUR: 10-12 WEEKS
MERLIN: 10-12 weeks
L-Concept: 6-8 weeks
EVE: 5-7 weeks
Dark Side: 6-8 weeks
Odyssey: 5-6 months

EACH BIKE IS MADE PAINSTAKINGLY BY HAND SO We do ask for your patience. We consider each a work of art. And you can't rush art. It deserves time, love and care.

 
 

How long does shipping take?

it takes 3 weeks to arrive at your door. WE CONNECT YOU WITH OUR LOGISTICS PARTNER TO GET A MORE ACCURATE ETA.

 
 

How do I import the motorcycle into my country? It sounds complex.

You don't have to worry about this. We work with Apex Maritime Shipping who will be responsible for importing and clearing customs for you. An agent in your country will be dedicated to assist you. You don't have any paperwork to take care of. No headaches.

 
 

What if my motorcycle arrives damaged?

Each bike is insured for the full amount against damage during shipping. We are issued insurance certificates by Apex Maritime Shipping.